Privacy Policy

When you purchase something from Tigermoth Retail Ltd, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse Tigermoth Retail Ltd, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products and other updates.

Tigermoth Retail Ltd site is hosted by WordPress.  We use WooCommerce as our e-commerce platform with the online e-commerce platform that allows us to sell our products.

The Data you provide when making purchases on Tigermoth Retail is stored securly via our hosting platform.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave Tigermoth Retail Ltd’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or Tigermoth Retail Ltd’s  website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

RETAINING PERSONAL DATA

Account Data will be retained by us for the duration of your contract with us.   However if you wish to be removed from any email marketing or social media marketing please advise us by contacting us by email and this information will be dealt with efficiently . Please email evelyn@tigermothretail.co.uk. The personal date we hold is a) Name, b) contact email address, c) demographic information such as address and postcode.

SECURITY

To protect your personal information, we take reasonable precautions and follow best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

GOOGLE ANALYTICS

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please take time to review it.  Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

If you have any concerns, or would like to opt-out of marketing communications, please email evelyn@tigemothretail.co.uk or write to The Data Protection Officer, Tigermoth, 12 Fisher Road, Bathgate, EH482QJ